Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?

Esther is a well-liked manager of a small team. Kind and respectful, she is sensitive to the needs of others. She is a problem solver; she tends to see setbacks as opportunities. She’s always engaged and is a source of calm to her colleagues. Her manager feels lucky to have such an easy direct report to work with and often compliments Esther on her high levels of emotional intelligence, or EI. And Esther indeed counts EI as one of her...

To Make A Change At Work, Tell Yourself A Different Story

Human beings crave coherence. We long to be true to ourselves and to act in a way that’s consistent with what we believe and value. We want to live and work authentically. This quest for coherence is hardwired; psychologists often refer to human beings as “meaning-making machines.” Our brains create coherence by knitting together our internal experience and what we observe in our environment, through an automatic process of narration that explains why we and others do what we do. As we repeat...

Standing

“Being a Compassion beneficiary prepared me for the armed forces,” declares Miriam. “The discipline and the deep trust in God—things that were instilled in me from a very young age—have become very essential in the discharging of my duties. In a country where the police force is marred in corruption, I want to be a morally upright and just officer of the law, to protect and serve all citizens without compromise.” Miriam sits clad in her well-pressed military fatigues, beret...

Learn Something New to Relieve Some Stress

Stressed. Anxious. Exhausted. Drained. This is how many employees feel at work due to stressors like longer work hours, more-frequent hassles, the need to do more with fewer resources, and so on. Such work stress has been shown to induce anxiety and anger, unethical behavior, poor decision making, and chronic exhaustion and burnout — all of which impair personal and organizational performance. There are typically two ways people try to deal with this stress. One is to simply “buckle down and power through” — to focus on getting...